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astera adjusting

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Professional Roofing Claims Assistance from Start to Finish

At Astera Adjusting, we simplify the roofing process by handling everything—from the initial inspection to project completion.

Our experienced team works directly with insurance providers and ensures each step is clearly communicated to our clients. The result? A stress-free experience and a professionally installed roof.

1. Pre-Inspection Qualification

  • We begin with a complimentary roof inspection to determine eligibility for an insurance claim based on visible damage.

2. Application Submission

  • Once damage is identified, we guide you through the application and claim filing process—accurately and efficiently.

3. Insurance Adjuster Meeting

  • Our licensed adjusters meet with your insurance company’s representative to ensure fair assessment and approval of the claim.

4. Claim Approval

  • Once approved, we review the insurance scope with you, explain the next steps, and finalize scheduling.

5. Project Scheduling

  • Your project is added to our build schedule at your convenience, ensuring minimal disruption to your daily routine.

6. Roofing Installation

  • Our certified crews carry out the installation using top-grade materials, adhering to industry standards and safety protocols.

7. Post-Installation Walkthrough

  • After completion, we conduct a thorough inspection to ensure quality and address any final concerns.

8. Warranty Activation

  • You receive both labor and manufacturer warranties for added confidence and long-term protection.

9. Certificate of Completion

  • A formal document verifying that all work has been completed to code and within insurance parameters is issued for your records.

10. Ongoing Support

  • Our commitment doesn’t end with the project. We remain available for future questions, inspections, or support as needed.

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