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astera adjusting
who are we.
Professional Roofing Claims Assistance from Start to Finish
At Astera Adjusting, we simplify the roofing process by handling everything—from the initial inspection to project completion.
Our experienced team works directly with insurance providers and ensures each step is clearly communicated to our clients. The result? A stress-free experience and a professionally installed roof.
1. Pre-Inspection Qualification
We begin with a complimentary roof inspection to determine eligibility for an insurance claim based on visible damage.
2. Application Submission
Once damage is identified, we guide you through the application and claim filing process—accurately and efficiently.
3. Insurance Adjuster Meeting
Our licensed adjusters meet with your insurance company’s representative to ensure fair assessment and approval of the claim.
4. Claim Approval
Once approved, we review the insurance scope with you, explain the next steps, and finalize scheduling.
5. Project Scheduling
Your project is added to our build schedule at your convenience, ensuring minimal disruption to your daily routine.
6. Roofing Installation
Our certified crews carry out the installation using top-grade materials, adhering to industry standards and safety protocols.
7. Post-Installation Walkthrough
After completion, we conduct a thorough inspection to ensure quality and address any final concerns.
8. Warranty Activation
You receive both labor and manufacturer warranties for added confidence and long-term protection.
9. Certificate of Completion
A formal document verifying that all work has been completed to code and within insurance parameters is issued for your records.
10. Ongoing Support
Our commitment doesn’t end with the project. We remain available for future questions, inspections, or support as needed.